Candles4light policy

The information Candles4Light.com requests from the customer on the order form is only used to process and deliver an order. A customer must provide contact information (name, e-mail and shipping address) and financial information (credit card number, expiration date and billing address).

Candles4Light.com maintains practices and procedures designed to ensure the security, integrity and confidentiality of all customer information. Candles4Light.com uses the best encryption software in the industry to protect the transmission of all sensitive customer information - SSL. For your protection, we do not store any credit card information after a transmission has been completed. Candles4Light.com will not sell, share, or rent any customer information to others.

Established customers will occasionally receive information on products and promotions. However, out of respect for the privacy of our customers, we present the option not to receive these types of communications.

If you have additional questions, please contact us at info@candles4light.com or at (866) 263-5226.
Our address is: 12354 Skyline Blvd., Woodside, CA 94062.

OUR RETURN POLICY:
You may return items in its original packaging within 20 days for a full refund of the merchandise. Please contact us to receive an authorization code. We will pay the return shipping cost only if the return is the result of an error we made or if the product is defective. We cannot accept any returns after 20 days of delivery and cannot accept an item that is not in its original condition, unless defective. Your refund will be in the original form of payment. If the item appears to be damaged in shipping, please save the original packaging and contact us so that we can have UPS pick up the shipment and inspect it. We will resend the order at no additional charge.